Seven Secrets of Influence

Clearly and concisely, this highly practical guide shows how influence is a set of interpersonal skills that can be learned, practiced, and mastered. It empowers you to become more skillful in your relationships with co-workers, bosses, and subordinates.

Seven Secrets of Influence will help you identify your individual styles of influence and you’ll learn how to:
• Establish rapport using verbal and nonverbal techniques
• Build refined listening skills
• Understand other people’s decision making strategies
• Enhance your ability to facilitate other people’s decisions
• Package your communication to fit specific situations and people
• Develop a more flexible behavioral repertoire
• Produce effective solutions by influencing the decisions and behaviors of others

Powerful and practical, this book is essential reading for any manager or communicator in today’s tough business climate.